Privacy Policy

Last updated: 6/23/2025

1. Introduction

OATS Solutions Ltd ("we," "our," or "us") operates the ChatWithOats platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Personal Information

  • Email address and contact information
  • Account credentials and authentication data
  • Profile information you choose to provide

Usage Data

  • Conversation messages and chat history
  • Platform usage patterns and preferences
  • Device and browser information
  • IP addresses and location data

3. How We Use Your Information

  • Provide and maintain our chat platform services
  • Process and respond to your messages and requests
  • Improve our platform functionality and user experience
  • Send service-related notifications and updates
  • Ensure platform security and prevent fraud
  • Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal requirements or court orders
  • To protect our rights, property, or safety
  • With trusted service providers who assist in platform operations
  • In connection with a business merger or acquisition

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Object to data processing
  • Data portability
  • Withdraw consent

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

9. Third-Party Services

Our platform may integrate with third-party services (such as messaging platforms or AI providers). These services have their own privacy policies, and we encourage you to review them.

10. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

OATS Solutions Ltd

ברזילי 12, תל אביב -יפו

Company Registration: 516974631

Email: support@chatwithoats.com